The Privacy Policy of Clean Medic Online Medical Hazardous Waste Transportation Management System (Clean Medic) outlines the regulations and safeguards governing the collection, storage, processing, and disclosure of information obtained while using Clean Medic app services, including but not limited to data accessible via the web address www.cleanmedic.co.id. Clean Medic reserves the right to periodically update or amend this Privacy Policy as necessary. Users are advised to review this policy regularly to stay informed of any changes.

By utilizing Our Services, you signify your acceptance of the practices outlined in this Privacy Policy. It is important to carefully read this Privacy Policy. Clean Medic may update or modify this policy from time to time. For inquiries, remarks, or requests regarding this policy, please contact us using the details provided below. If you disagree with the terms of this Privacy Policy, please refrain from using Our Services.

User Data:

Clean Medic requires certain personal data, such as name, email address, password, and other necessary information, to optimize the functionality of its services. By providing such data, you consent to Clean Medic utilizing it to enhance service functionality. User data is electronically stored on Clean Medic servers and protected by security systems. However, it is important to note that Clean Medic does not guarantee the confidentiality of information transmitted from other parties through unlawful means.

Your Location Data (For Clean Medic App and Clean Medic Agent App):

Clean Medic App:

The Clean Medic App requires access to your device's location to enhance the functionality of its services. This includes tracing business locations, collecting service locations, tracking agent locations, and monitoring driver locations for efficient service delivery. By using the Clean Medic App, you explicitly grant permission for the application to access your device's location.

• Permission Prompt: You will be prompted to grant location access when using specific features within the Clean Medic App that require this information. Your explicit consent is necessary for the application to utilize your location data.
• Tailored Services: The location data collected is used to tailor service offerings, optimize delivery routes, and provide you with relevant information based on your geographical preferences.
• Confidentiality: While Clean Medic employs stringent security measures to protect your data, it is important to understand that the confidentiality of location information cannot be guaranteed if transmitted through unlawful means from other parties.
• Opting Out: If you prefer not to share your location data, you have the option to adjust your device settings to restrict access. However, this may impact the full functionality and personalized experience offered by the Clean Medic App.

Clean Medic Agent App:

The Clean Medic Agent App requires permission to access your device's GPS to record the location of the internal sales team. This permission is necessary for the purpose of verifying the presence of the sales team at specified locations.

• Permission Prompt: Users of the Agent App will be prompted to grant location access when using the attendance feature. This permission is required for the application to access location data and background location permission consent request for verification purposes.
• Location Verification: The collected location data will be used to ensure that the sales team members are at specified locations as per their assigned tasks or activities.
• Privacy and Security: We take strict security measures to protect the collected location data. It is important to note that this data is only used for internal verification and security purposes.
• Optional: Users have the option to disable location access through device settings, but this may affect the functionality of location verification and the user experience.

By continuing to use the Clean Medic App and Clean Medic Agent App, you acknowledge and agree to the collection and processing of your location data as described in this section.

Account Security:

The confidentiality of login passwords and API token data is the user's responsibility. Clean Medic is not liable for unauthorized account access due to negligence in safeguarding this data. However, Clean Medic offers security services to prevent unauthorized access, including password reset and FAQ support.

Payment-Related Transactions:

Clean Medic may use data for issuing invoices or waybills and to contact users regarding product-related information or transaction confirmations via electronic or non-electronic means.

Clean Medic Cookies Policy:

Clean Medic uses cookies to ensure smooth and reliable service operation. These cookies collect information to personalize user experiences, customize promotional content, and gather statistical data to enhance website functionality. Most web browsers accept cookies automatically, but users can modify browser settings to block or receive notifications about cookies.

Contacting Us:

For inquiries, concerns, or comments about this privacy policy or personal data requests, please contact us via email at info@cleanmedic.co.id or by mail at PT Clean Medic Indus Jl. Gn. Andakasa No.9x, Padangsambian Kaja, Kec. Denpasar Barat, Kota Denpasar, Bali 80117.

Critiques and Suggestions:

Critiques, suggestions, and other feedback can be submitted through the Send Feedback feature.

Last Updated: February 19, 2024